Refund Policy
Refund Policy
As all sales are considered final, we do not accept any cancellations and requests for refunds due to a change of mind. We kindly ask customers to carefully consider purchases before completing the transaction. We provide accurate product information to help you make informed decisions.
Exchange Policy
You have a period of up to 7 days from the date of receipt to exchange the items. Exchange requests outside of these grace periods will not be accepted
The buyer is responsible for covering all exchange costs, including shipping fees. These costs will not be reimbursed unless the items received are incorrect or defective.
We highly recommend trying on all items in your order before washing them to ensure a proper fit. Please note that we cannot accept exchanges or issue refunds for sizing issues once the items have been washed.
To be eligible for an exchange, an item must meet the following criteria:
- It must be unworn.
- It must be unwashed.
- It should have the original tags and packaging intact.
- It must be free of stains, odors, animal hair, and any damage.
The return address will be sent to your email.
Please allow up to (1) week for your exchange to be processed once received at our warehouse.
Please contact hello@clevermamaph.com with any queries you may have regarding a refund or exchange.